Vinted Members Share Frustration Regarding Size Updates
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
This online marketplace has revised its size classifications for women's and children's garments without notifying every member regarding the update.
Online Platforms Backlash
Countless users and merchants are posting online saying Vinted listings now show a modified sizing category than originally posted as a result of the reclassification.
The platform stated the new system was more in line with similar services.
They have suggested members to examine their items and adjust the sizing manually when needed, resulting in member annoyance.
Measurement Approach Changes
Previously, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The updated approach includes a letter with a size spectrum like S/UK 8-10.
In some cases, the measurements have been reclassified - for example a size L was formerly size 12 but now shows as UK 16-18.
User Experiences
Frankie Bridger, who produces content about larger sizing, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
A different member, based in Glasgow, explained products she uploaded with size 14 tags were appearing on the platform as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they will likely be quite upset," she explained.
Manual Updates
Another shopper, from Derby, stated she felt frustrated due to the update requiring manual adjustment the sizes on "every single listing".
"This situation is especially annoying, since I have chronic health issues and Vinted sales have been crucial after experiencing income reduction," she said.
Platform Context
The platform boasts over 100 million members, with 18 million British users.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: previously, Vinted reversed a change regarding delivery choices due to shopper criticism.
